How We Work

easy heating oil delivery service Western MA

You choose your route, but we believe in EASY heating oil service!

We’ve structured our entire business around making your experience pleasant; with simple, easy service at a price point you can’t beat. While we are based in South Hadley, YOU can order your fuel from anywhere and at any time if you live within our Western MA and North Central CT oil delivery area! That’s thanks to our easy online fuel ordering. We promise:

  • Easy Fuel Purchases
  • It’s Easy to Contact Us
  • We Make it Easy to Stay Connected

Easy Online Heating Oil Purchases

No simpler way to order than our state-of-the-art Portal—also available through our app!

  • 24 hours a day/ 7 days a week
  • Purchase heating oil when and where you want.

Once you purchase oil you can relax knowing your delivery has a Guarantee!
Learn more about our Guarantee by clicking on the logo!!



oil delivery made easy

New Customer?

Signing up is easy. With our simple entirely secure online form you can rest assured all your information collected is private. It is not distributed or shared with third parties.

New Residential Customers

1. Go to the “I Want to Become a New Customer” tab.
2. Tell us how much oil to deliver and where it’s being delivered.
3. Provide your name and payment information.
4. Contact us to schedule your FREE oil tank safety inspection.

Congratulations! You’re now a new customer. That was easy!

New Commercial Customers

Due to popular demand, now officially welcomes commercial customers.  As one can imagine, commercial customers’ requirements are different than those of our residential clients, therefore, the ordering process is slightly different.

1. Go to the “Commercial Account Sign Up” page.
2. Fill out our easy, online commercial customer form.
3. Our office will contact you directly to schedule your first delivery and FREE oil tank safety inspection.

That’s it… It’s that easy!

Returning Residential & Commercial Customers

After your first delivery from us, you can create a login to our Portal ordering system. Ordering directly from your personal page on the PayLess Portal is very easy.

It’s Easy to Contact Us for Discount Oil

Contacting us is…  you guessed it – easy.

We provide many options to stay informed and ways to connect in case you have questions:

  • Live Chat
  • Submit a ticket – simply fill in your question and a message will be sent to our support desk; we’ll be in touch promptly with a solution.
  • Email us
  • Call our friendly customer service team at 855-OIL-4LES (855-645-4537)

We Make It Easy to Stay Connected

At PayLess we want to not only provide oil, but also be a resource for information.  We don’t want to bother you and therefore we offer information including helpful tips and tricks, promotions/incentives, give-a-ways and more, but you choose how you want to hear from us; options include:

  • Email newsletters
  • Social media
  • Our News feed
  • Your personal Portal

Click here review all your connection options:

Stay Connected

Way to go, I ordered oil this morning at 6 got the response that it wasn't going to be delivered until Thursday, when I got home today, full tank and receipt on my porch!!

- Kathi B. - Holyoke, MA